Postmate Courier Management App | Direct Driver Dispatch
Postmate brings your entire dispatch operation, customer directory, and inquiry desk directly to your drivers' smartphones. Keep packages moving, clients updated, and inquiries solved on-site.
Everything your pickup team needs, right in their hands
Logistics happens in the physical world. Postmate bridges the gap by empowering drivers with modern, intuitive, offline-first tools that eliminate manual paperwork.
Customer Directory & CRM
Access a live database of all assigned accounts. View client pickup preferences, dispatch history, contacts, and trigger navigation to their doorstep with a single tap.
Pickup & Parcel Management
Scan parcel labels, record actual weights and dimensions, and flag weight discrepancies instantly. Secure digital exporter signatures directly on your screen to log geotagged proof of pickup.
Live Inquiry Management
Resolve questions or support tickets while on the move. Communication flows directly between your customer desk and drivers in the field, helping resolve route delays and pickup issues instantly.
A day in the life of a Postmate Driver
Explore how easy it is for drivers to complete their courier pickup runs with no manual paperwork or delay.
Navigate to Customer
Open the interactive Customer List to view active accounts, retrieve contact details, and route coordinates directly to your navigation app.
Execute Pickup
Scan the barcode, verify weight/dimensions to eliminate revenue leakage, and collect digital signatures for a complete audit trail.
Resolve Inquiries
Flag issues or receive real-time support inquiries directly from the central dashboard to handle exceptions on-site.
Equip your pickup team today
Connect your physical parcels to your digital ledger from the very first mile. Download the Postmate Mobile App on your device and launch operations.