Postmate Courier CRM Software & Inquiry Management
Capture every shipping query. Stop losing quotes in WhatsApp groups.
Key Performance Metrics
Lead capture rate. Zero inquiries dropped.
Average quote generation time for custom weights.
Conversion rates on inquiries within the first week.
Streamline the customer journey from quote to confirmation
Priority Levels
We can set and manage inquiries based on priority levels, ensuring that critical quotes are processed quickly and no key prospect is left waiting.
Discussion History
We can view the history of previous discussions and keep track of all communications related to an inquiry, keeping your entire sales and operations team aligned.
Five-Stage Process
Our inquiry process is divided into five stages:
- ANew Inquiry
- BQuote Sent
- CUnder Negotiation
- DFinalized
- ELost
How Postmate transforms rates management
Staff copies rates manually from carrier sheets, estimates margins in excel files, and copy-pastes rates over WhatsApp back to the customer. Leads go cold because of slow answers.
Enter parcel details once. The system calculates optimal margins, checks custom destination codes, and outputs a ready-to-share PDF quote in under 60 seconds.