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Module 2 — Ship Smarter

Postmate Branded Tracking Page for Courier Agents

Provide your customers a premium tracking experience hosted on your own business domain (e.g., tracking.yourbrand.com). Keep your logo, brand identity, and customer visibility front and center.

Tracking Performance

-40%

Reduction in incoming customer support calls about package statuses.

100%

Branded experience. FedEx or DHL logos are hidden from clients.

Real-time

Updates synced via API webhooks straight from carrier hubs.

Elevate your customer service with self-serve status portals

Custom Subdomain Hosting

Map your tracking pages directly to your business domain. Boost trust, brand retention, and professional appearance.

Detailed Travel Timeline

Presents easy-to-read milestones (Picked up, Customs Cleared, Out for Delivery) instead of technical logistics codes.

Custom Announcement Bars

Utilize the tracking page layout to advertise new export routes, holiday schedules, or pricing deals directly to active senders.

How Postmate transforms client support

Traditional Method

Staff copies and messages DHL tracking links to clients, who get confused by complex carrier codes, leading to constant support requests.

With Postmate

Provide a single tracking link under your agency domain. Customers check parcel travel milestones and download commercial receipts on their own.